Help for setup, permissions, alarm tools, trusted-device pairing, and recovery actions.
Confirm location permission is allowed, location is enabled on the device, and the phone has network/GPS access. Some location features depend on device settings and availability.
Check media volume, notification permission, battery restrictions, and whether the active protection or ring action was started correctly.
Grant microphone permission only when using Clap to Find. The feature should show a visible notification while listening.
Pair only devices you own or are allowed to manage. QR codes and pairing sessions should be shared only with trusted devices.
For direct support, use the developer contact information shown on the Google Play listing or in the app’s support section.